Depending on the time of year a lot of places!

NDRC

Appointments are available during tax season (March 1 to April 30) call 250–7 58–5547 Monday to Friday 9 AM to 3:30 PM to book an appointment.

This program is sponsored by CRA for people with modest income and simple tax solutions.

https://www.canada.ca/en/revenue-agency/services/tax/individuals/community-volunteer-income-tax-program/need-a-hand-complete-your-tax-return.html link for details of modest incomes and simple tax solutions.

Volunteer Nanaimo

Appointments are available most of the year to people who qualify for this valuable service. During tax season (March and April)  we open from 9 AM to 3 PM Fridays and Saturdays. During the off-season May through October, we are open every third Friday. Call 250–7 58–7121 Monday through Thursday from 9 AM to 3 PM.

BC Old Age Pensioners Organization Branch #4

A senior clientele. Available most of the year Monday to Friday 10 AM to 3 PM. Appointments preferred 250-585–5748.

Nanaimo Hospice Shoppe – 250-585-0885

They accept wheelchairs, lift chairs, and most medical equipment. Please call first to confirm they have space. 1925 Bowen Rd., Nanaimo BC.

Facebook groups

Vancouver Island, BC medical equipment Buy & Sell
Vancouver Island caregivers by Sell Trade or Free

Please note when posting medical equipment to Facebook, there are strict rules and guidelines regarding medical equipment, which can affect your ability to get your Post approach.

At NDRC we can help with following applications

• BC housing registry
• Shelter Aid For Elderly Renters (SAFER)
• Ballens Housing Society

Nanaimo Family Life Association (NFLA) – Shine Program

Senior specific housing navigation service

https://www.nflabc.org/programs/shine

Walk-in Crisis Counselling Brooks Landing
203-2000 N Island Hwy, Nanaimo
250-739-5710
10am – 5:15pm Monday to Friday
Nanaimo Mental Health and Substance Use Services – Short Term Treatment
Crisis counselling and also offer various workshops and programs.
250-739-5880
3151 Barons Road Nanaimo, BC
Hours of Operation for Walk-ins Mon 8:30am-11am Wed 1pm – 3pm
Nanaimo Family Life Association
Individual, Couples, Senior, Gender and Youth counselling
https://www.nflabc.org/programs/individual-counselling
[email protected]
250-754-3331 ext 427

To qualify for the Canada Disability Benefit:

• You must be between 18 and 64 years
• You must have been approved for the disability tax credit
• You and your spouse or common-law partner (if applicable) must have filed your 2024 federal income tax return
• You must be a Canadian resident for income tax filing purposes
  • a Canadian citizen
  • a permanent resident
  • an individual registered or entitled to be registered under the Indian Act
  • a protected person
  • a temporary resident who has lived in Canada throughout the previous 18 months

Advanced Mobility Products

Phone: 250-751-3735
Email: [email protected]
Address: 4-2227 Wilgress Road, Nanaimo
Services:
– Rentals and purchases
– Home medical products
– Hospital beds and mattresses
– Home accessibility solutions
– Mobility devices, wheelchairs, and seating

Island Mediquip

Phone: 250-824-0390
Address: Unit B-2258 Dorman Road, Nanaimo
Services:
– Rentals and purchases
– Wheelchairs and lift systems
– Power mobility devices
– Walkers and other home mobility equipment

Motion

Phone: 250-756-9875
Email: [email protected]
Address: 114-1925 Boxwood Road, Nanaimo
Services:
– Purchases and rentals
– Wheelchairs
– Power chairs
– Walking aids
– Stairlifts
– Home accessibility devices

Mobility Store

Phone: 250-756-2727
Email: [email protected]
Address: 7-4115 Mostar Road, Nanaimo
Services:
– Buy and rent mobility equipment
– Lift installation

Rebate for Accessible Home Adaptations (BC-RAHA) – BC Housing

Phone: 1-800-257-7756
Address: 101-4555 Kingsway, Burnaby, BC V5H 4V8
Website: https://www.bchousing.org/housing-assistance/BC-RAHA/program-overview
Description:
The BC Rebate for Accessible Home Adaptations (BC-RAHA) provides financial assistance, in the form of a rebate, to eligible low- and moderate-income households to complete home adaptations that support continued independent living.

Home Renovation Tax Credit

Phone: 1-800-959-8281
Organization: Canada Revenue Agency
Website: www.gov.bc.ca/HomeRenovationTaxCredit
Description:
For seniors and persons with disabilities, this tax credit helps reduce the cost of making a home safer and easier to live in.

If you are already receiving Income Assistance (IA)
You can request the PWD application directly from the Ministry of Social Development and Poverty Reduction.

Nanaimo Offices:
– Nanaimo North: 101-2100 Labieux Rd.
– Nanaimo South: 108 Richards St.

If you are NOT receiving Income Assistance (IA)
You must follow the steps below to obtain a PWD application form. There is no other way.

STEP 1: Get your BCeID

– BCeID (BC Electronic ID) is an online account used to access most social services in British Columbia.)
– Create one online (search “BCeID” on Google)
– Choose the BASIC BCeID (this is all you need and is the simplest option)
– There are three types: Personal, Business, Basic — choose BASIC

Important:
– Write down your User ID, password, and answers to the three security questions
– Keep this information safe (wallet or purse recommended)
– Clear cookies and cache before using your BCeID
– If you experience display issues, switch from Firefox to Google Chrome (recommended browser)

STEP 2: Answer the 92-Question Online Questionnaire

(MySelfServe)
MySelfServe is the provincial portal for Income Assistance and PWD applications.

You will need:
– An email address
– Your Social Insurance Number (SIN)
– Your BASIC BCeID
– Partner’s information, if applicable

Process:
– Search “MySelfServe” on Google
– Select “Create an Account”
– Complete the registration
– Start a Service Request for Income Assistance
– Complete and submit the 92-question SelfServe Assessment and Application

The questions include:
– Personal and biographical information
– Employment history
– Legal and residency status

Documents commonly required (basic cases):
– SIN card or proof of SIN from Service Canada
– Two additional pieces of ID (one must be photo ID)
– A recent photo of yourself
– Stamped bank statements for the last 60 days from all bank accounts
(must be printed at the bank, not online statements)
– Signed lease or rental receipt
– Bank profile forms for all banks

Important question:
– “Do you intend to apply for Persons with Disabilities Designation?”
Answer: YES

Helpline:
– 1-866-866-0800
– Select option 2, then option 1, then option 2

BC Services and Ministry offices can help explain questions but cannot submit information for you.

STEP 3: Eligibility Interview

– Within 5-10 business days of your online submission, you will receive a phone call from an intake worker to book a phone interview with the Ministry.
– You may also be notified of other documents to submit to the ministry.
– At the end of the interview, you will need to ask for a PWD application (assuming that you qualify to apply), which you can receive in-person or through the mail.

STEP 4: You now have forms!

• The Person with Disabilities application includes three sections:
  1. One to be filled by you,
  2. Another by your doctor,
  3. and Another by a certified assessor.
• Disability Alliance Help Sheet #2, which may be found at the front office of the NDRC, contains a good overview of this process.